Responsible Gaming
Gaming Should Be Entertainment
At From Down Under, we believe that online pokies and casino gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to approach it responsibly and within your means.
Remember: the house always has a mathematical advantage. Only gamble with money you can afford to lose.
Age Verification
Online pokies and casino gaming in Australia is strictly restricted to individuals aged 18 years and over. If you are under the legal gambling age in your jurisdiction, you must not participate in any gaming activities on this website or any other gambling platform.
By accessing gaming services through this site, you confirm that you are of legal age to gamble in your location.
Warning Signs of Problem Gambling
Do you recognise any of the following warning signs in your own behaviour?
- Chasing losses by gambling more to try to recover money you've lost
- Spending more time or money on gambling than you intended
- Hiding your gambling activities or lying about the amount you spend
- Gambling to escape stress, anxiety, or difficult emotions
- Neglecting family, work, or other important responsibilities due to gambling
- Borrowing money or using credit to fund gambling
- Feeling anxious or irritable when unable to gamble
- Failed attempts to cut back or stop gambling
- Loss of control over gambling decisions
- Gambling with money set aside for essential expenses (rent, bills, food)
If you've ticked any of these boxes, help and support are available. Please reach out to one of the organisations listed below.
Self-Help Tools & Limits
Most responsible gaming platforms offer the following tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you're willing to lose over a set period
- Reality Checks: Receive regular pop-up reminders about how long you've been playing and how much you've spent
- Time-Out / Cool-Off Period: Take a break from gaming for a set period (hours or days)
- Self-Exclusion: Voluntarily exclude yourself from accessing gaming platforms for an extended period
Use these tools proactively to maintain control of your gaming habits. Set limits before you start playing, and stick to them.
Support Organisations in Australia
If you or someone you know is struggling with problem gambling, confidential support and treatment services are available:
Australia
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Gambling Help Online
Website: www.gamblinghelponline.org.au
National counselling service providing free and confidential support for problem gambling. Available online, by phone, and through face-to-face counselling. -
Gambler's Help (Victoria)
Phone: 1800 858 858
Free counselling and support for problem gamblers and their families. -
Problem Gambling Services (NSW)
Phone: 1800 802 529
Confidential counselling and support services.
International Support
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GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free support and information for anyone affected by problem gambling. -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme covering all licensed online gambling operators in the UK. -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Resources, research, and support for problem gambling in Canada. -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Free and confidential support available 24/7.
If You Need Help
Problem gambling is a serious issue, but it is treatable. If you're concerned about your gaming habits or those of someone close to you, please don't hesitate to reach out for support. There is no shame in seeking help – many people have successfully overcome problem gambling with the right support.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au today.
Your mental health and wellbeing are more important than any bet. Help is available, and recovery is possible.
Our Commitment
From Down Under is committed to promoting responsible gaming. We support the implementation of player protection measures, age verification, and access to treatment services for problem gambling. Together, we can make online gaming safer and more enjoyable for everyone.